Serendipity Esthetics and Permanent Makeup prides itself on high quality service, which includes on-time appointments, personalized one-on- one sessions and sanitation after every client leaves the room. When you book your appointment, the time is reserved exclusively for you. In order to provide a personalized, positive and professional experience to all clients we kindly ask that you be on time. Should you need to cancel or reschedule your appointment,please cancel or reschedule your appointment at least 24 hours in advance so I have an opportunity to schedule another client.
Cancellations & reschedules that occur on the day of your appointment (or less than 24 hours to your appointment) will be charged a fee of 50% of the service(s) scheduled.
Clients that fail to show or miss the appointment will be charged a No Show fee, which is 100% of the cost of the scheduled service(s).
Late Arrivals, I understand that local and toll traffic can get busy, and life can happen. However, please know that if you arrive to your appointment 5 minutes or later, please contact me. I will do my best to accommodate your appointment. However, you may be asked to reschedule and charged a fee of 50% if there is not enough time to complete your requested services.
All fees must be paid before booking a new appointment
** If you are sick, feeling unwell, have symptoms of COVID or waiting on COVID test results, please reschedule or book at least 2 weeks out**
Thank you for your understanding.
Are you sure you want to cancel this appointment?